These videos show Domino's Pizza staff doing revolting things to food being prepared for delivery. Posted online on Monday, the clips have resulted in the pair being sacked and facing felony charges, a fast-food giant in a PR crisis, and a million sickened viewers. Revolting indeed, but according to our Observer, a former McDonald's employee, the incident is not something that happens everyday.
The "Disgusting Domino's People" videos have taught us two things - firstly, that despite the name, the people who prepare "fast-food" still have enough time to indulge in gross acts before delivering your burger/ sandwich/ pizza, and secondly, that in the age of YouTube, a sudden PR crisis is something all companies should prepare for. Within two days of the clips being posted, Domino's had tracked down, fired, and filed charges against the pair responsible, uploaded a video response, and set up a twitter account for queries over the affair.
Despite YouTube's efforts to remove them (at the request of the owner), the original video clips are being repeatedly reposted by web users. No wonder Domino's is considering banning video cameras in stores from now on...
Do you work at Domino's or in another fast-food restaurant? Tell us what the kitchens are like there.
Sébastien Borel worked for 18 months in a McDonald's in Paris. He now works as an opera singer.
I've seen this kind of video before. But I
really think it's something that happens rarely. The McDonald's where I worked
was very clean. There were lots of regulation in place: wearing your hair in a
net, wearing an apron, changing gloves every time you began a new task, washing
your hands regularly, etc. And there are people checking that you do those
things. McDonald's sends mystery clients who report back on your work.
McDonald's relies on the bosses and supervisors who manage the branches. They
play on the American motivation model - having worker of the month, work nights
out, etc., so people are happy to work well."
Postée sur YouTube
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