They all follow the same format - an anonymous video, supposedly amateur, of an incredible act or experience appears online. Once a buzz has been created, the so-thought home-made footage turns out to be an advert. A successful marketing strategy indeed, but does it meet ethical standards?
The faux-amateur video has become an essential technique for advertisers. The bigger it is, the more web users fall for it. The latest to date is a clip showing a group of young people cooking popcorn with the radiation from a couple of ringing mobile phones. The video received over 10 million hits in ten days on YouTube, but the majority of its audience thought it was real.
Rumours soon followed that mobile phones were highly dangerous. When news came out that the scene had been faked, it was too late to completely eradicate the initial panic. The affair clearly demonstrates the dangers of viral publicity. Not only is it easy it is to start false rumours, but also to weaken the public trust in the internet, which is seen more than ever as a media fuelled by gossip.
The original faux-amateur video. There were four versions made: English, American, French and Japanese.
Ten days after the original was released, this part of the commercial was added on (this is the US version).
Frédéric Chast is the creator behind the popcorn ads. He's the founder, owner, and sole worker of the advertising agency LastFools, which he created in order to sell the mobile- popcorn-cooking idea.
You're not
supposed to believe everything you see on the internet, just like you wouldn't
on the TV or in the paper. I am making a fool of people, but only temporarily. They'll
fear what they want to fear. You just have to think "my brain's not corn" and
"it's scientifically impossible". You can check out if it's true or not in five
minutes anyway - with a mobile phone and some popcorn.
After ten days 10 million people had already seen the ad so we revealed the source, which is pretty quick. We didn't anticipate it to be such a hit, or that people wouldn't believe it was fake. But we've tried our hardest to get the message out that it's not real. We are advertisers after all, so of course we want to reveal our source. We've now spent about a month explaining that the video was false, but there are some people who we can't seem to reach.
My client [Cargo] is very happy anyway. It's just advertising, and the campaign worked. Let's face it; I'm not trying to convince anyone to invade Iraq. If you want me to feel guilty then ask Colin Powell first. I just want to make people laugh; do something original; get away from these boring ads for lingerie and food. I value creativity more than ethics. I want to show people something new. I'm about as dangerous as Eminen. Well, for the people. For the status quo and the traditional establishment, I guess I'm pretty risky."
Bertrand Simon is a communications professor specialised in online media and a consultant on public opinion.
There are
also similar structures used on television now. They're called teaser campaigns,
and split in two parts. The first part has absolutely no mention of the brand.
It's introduced in the second part. A good example of this is the
118 118 campaign with the men with the moustaches. But the difference with
these types of advert is that every one for the past 20 years has been dealing
with humour. No campaign like this has ever abused fear. With the mobile/
popcorn advert - that's fear! It's playing on the fear of health, and that's
something we've never seen before.
This would not be allowed on TV. There's more freedom with web advertising, which many agencies are taking advantage of. There is a small possibility of introducing legislation against this, and the EU is trying to take a little control over the internet. But I don't think laws should be necessary. It should be a case of the agencies taking responsibility and some light regulation."
An ad for Gatorade, an energy drink in the US.
For Timur Bekmambetov's latest film.
Nike by basketball player Kobe Bryant.
For Levis. The video's not really amateur, but is the performance real?
Comments
Brilliant Viral Spread
Submitted by Issmat A. M.... on Thu, 24/07/2008 - 05:11.The question of ethics in advertising is hard to answer because the perception of what is acceptable and what is not acceptable involves values that differ from one region in the world to another. I have seen a number of campaigns in the Middle East that were executed by reputable multinational agencies that utilized messages and references that may attract human rights complaints if they were used in Europe or North America.
The concept behind the mobile-popcorn ad achieves what the client asked for: cheap yet enormous exposure. The campaign travels easily across geography because the concept is not country-specific. Campaigns involving humor rely on assumptions of what the target demographic finds humorous, which in turn involves factors of race, language, and pop-culture that may not be applicable in an international campaign.
Of course, the creator could have used a simple concept with standardized humor that can be understood by anyone across the world. But then the campaign would have been quite bland and unoriginal, as Mr. Simon has indicated that this practice has been in existence for the past 20 years.
Fear, on the other hand, is universal. Cell phones are universal. Pop corn is universal. Combine all three and the campaign's demographical reach extends from millions into billions of internet users across the world. In that sense, the creativity of Mr. Chast has certainly served his client well. The campaign was unique and successful in attracting enough attention to rocket the brand/product into viral-space. This measurement of success, however, assumes that the client's product can benefit from international exposure (availability to international buyers).
In the end, there is certainly something to be said about watching out for unexpected associations between the brand/product and any negative backlash from a particular campaign. In the case of the mobile popcorn campaign, some can argue that the associated fear was directed at cell phone use in general and not towards the particular advertised product. While inferences can certainly be drawn, the real impact of concern to the client is whether the backlash will present any real danger to sales. Since cell phones are considered more of a commodity these days than an object of leisure, there is no real danger of the technology being abandoned or used less frequently in any way that will impact sales in a measurable way.
As they say, there is no such thing as 'bad' publicity.
Issmat A. M....