This video highlights the difficulty of working in an open-plan office. For me, it was the agency boss who put a strain on working relations in the office. Her attitude towards the staff became more and more wretched every day. Everyone had to have their moment of humiliation. She would give out degrading tasks to people in front of the rest of the office and accuse us of incompetence. She called me at one minute past ten once to screech down the phone that I should have been there earlier, even though I was supposed to arrive at ten. Between colleagues we'd talk about violent thoughts we were having that were putting us down. The daily fear affected my private life and I started finding it hard to sleep and would come home exasperated. There was no system in place within the small company to fight for our rights as employees. She threatened to sack me in front of everyone, and I cracked. I said everything I thought of her; of my crappy wage; her diabolical way of working. I had to do something, and since I left a year ago, so have four others.

This video's difficult to analyse because we don't know what the job of the employees is or the authenticity of the scene. It should be noted that during my studies I rarely came across physical aggression against other colleagues. They usually take it out on the office furniture (throwing a headset or punching their computer for example).